Frequently Asked Questions
Everything you need to know about your Concord Aerospace order.
What is the standard shipping timeframe for orders?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I determine my correct size?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
Are your materials sustainably sourced?
At Concord Aerospace, we prioritize premium, durable fabrics including organic cotton and recycled synthetics to ensure our fashion pieces are both high-quality and environmentally conscious.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How can I track my package after it ships?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.